Privacy Policy

At Kaizly Learning, LLC ("we," "us," or "our"), we take your privacy seriously. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our educational Service. By accessing or using our platform, you acknowledge that you have read, understood, and agree to be bound by this Privacy Policy. If you do not agree, please do not use the Service.

This Privacy Policy applies to information we collect:

• On our website and mobile applications
• Through email, text, and other electronic communications
• When you interact with our advertising or integrations on third‑party sites

1.1. Guardian Data. Name, email, billing and payment information, account credentials.

1.2. Child Data. Grade level, school, state school resides in, interests, performance metrics, engagement logs.

1.3. Usage Data. Pages visited, timestamps, device and browser information, IP address.

1.4. Activity Patterns. Which activities a child starts and completes, start/stop times, areas of the Service frequented, number of questions answered correctly or incorrectly.

2.1. Service Delivery. Generate and schedule personalized learning plans; allow parents to view, monitor, and pre‑approve all content before child access.

2.2. Improvement & Analytics. Analyze aggregated usage and performance data to improve AI models, adjust difficulty levels, and refine content.

2.3. Communications. Send transactional emails (billing, account alerts) and optional newsletters (with opt‑in).

2.4. Legal Compliance & Fraud Prevention. Verify identity, prevent fraud, and comply with legal obligations.

• Consent. For collecting child data under COPPA.
• Contract Performance. To fulfill your subscription and provide the Service.
• Legitimate Interests. Service enhancement, fraud prevention, and safety monitoring (balanced against privacy rights).

4.1. Service Providers.

We share Personal Information with third‑party vendors who perform services on our behalf, including:

• Payment processors (e.g., credit‑card companies)
• Hosting and infrastructure (e.g., AWS)
• Analytics (Google LLC – Google Analytics 4)
• Advertising measurement (Meta Platforms, Inc. – Meta Pixel)
• Analytics and research partners (e.g., to study educational impact)
• Content‑filtering services (e.g., to scrub personal data from child inputs)

4.2. Affiliates & Business Partners.

We may share Personal Information and de‑identified usage data with our affiliates, subsidiaries, and business partners to:

• Fulfill the purposes for which you provide the information (e.g., deliver content, process payments)
• Screen performance, calibrate difficulty, and improve content recommendations
• Conduct joint research or co‑marketing initiatives

4.3. Legal Requests.

We may disclose Personal Information in response to subpoenas, court orders, or as required by law, or to protect our rights, property, or safety, or those of our users or others.

4.4. Other Disclosures.

We may disclose Personal Information:

• For any other purpose disclosed at the time of collection
• With your consent

4.5. No Sale of Data.

We do not sell personal or child data to third parties.

When you consent to marketing cookies, limited device and browsing data (such as pages visited, device type, and IP address) may be shared with advertising partners, including Meta Platforms, Inc., to measure and optimize our advertising as described in Sections 12 and 13. Additionally, when you provide your email address during registration and have consented to marketing cookies, we may share a one-way cryptographic hash (SHA-256) of your email address with Meta for advertising measurement purposes. We never share your actual email address, and this hashing is irreversible. We also share limited device data with analytics providers as described in Section 12. You may opt out of this sharing at any time through our cookie banner, and we honor all opt-out choices.

Active Account Data. We retain personal and child data for the duration of your account plus two years thereafter. Learning data and progress information may be retained indefinitely in anonymized form for research and platform improvement.

Post‑Cancellation. Upon account cancellation, your identifiable data will be deleted upon request (see Section 7), but de‑identified Adult and Child User data may persist internally in archives for support, administrative, and research purposes.

Analytics event‑level data collected through Google Analytics 4 is retained for 14 months and then automatically deleted by Google.

• Encryption. TLS for data in transit; AES‑256 at rest.
• Access Controls. Role‑based permissions and regular audits.
• Incident Response. Procedures to detect, contain, and notify you of any data breach without unreasonable delay, in accordance with U.S. law.

7.1. Review, Consent & Remove Activity. Parents must review and consent to all child‑directed content before children access it. The parent dashboard includes a “Remove Activity” control that lets you withhold any activity from your child’s view.

7.2. Access & Correction. You may view and update your account information and child profiles at any time in your account settings.

7.3. Data Export. You can export your child's progress and activity data in machine‑readable format.

7.4. Deletion Requests. To delete your account and all associated data, email privacy@kaizly.com or use the "Contact Us" page. We will comply unless prohibited by legal obligations.

All data is stored and processed in the United States. If we transfer data outside the U.S., we will implement appropriate safeguards (e.g., standard contractual clauses).

If you are located outside the United States and provide information to us, you consent to its transfer to and processing in the United States under this Privacy Policy.

We do not knowingly collect data from children under 13 without parental consent. If we learn that we have inadvertently collected such data without consent, we will delete it promptly.

We will post updates here with a revised “Last Updated” date. For material changes—meaning any change that significantly affects what Personal Information we collect, how we use it, or your rights—we will provide notice via email or in‑app message at least 30 days before the change takes effect. Continued use of the Service after that 30‑day period constitutes acceptance.

We use cookies and similar tracking technologies to enhance and analyze your experience. Cookies are small data files stored on your device. Types we use include:

• Essential cookies: Necessary for core functionality
• Analytical cookies: Help us understand usage patterns (see Section 12)
• Functional cookies: Remember your preferences
• Advertising/measurement cookies: Used on our public marketing pages to measure the effectiveness of our advertising on platforms such as Meta (Facebook/Instagram). These cookies are only set with your consent and are never placed on child‑directed or authenticated pages (see Section 13)

You can manage analytical and advertising cookies through our cookie banner or browser settings. Essential cookies cannot be disabled as they are required for the site to function properly.

We use Google Analytics 4 to understand how visitors use our site and mobile apps. Google Analytics sets cookies and similar identifiers on your device and receives information such as your IP address (truncated before storage), device type, referring page, and pages visited. Google uses this information to provide aggregated reports to us. Google may also combine the data with information from other websites if you have allowed such processing in your Google account settings.

• Opt‑out: You can install the Google Analytics Opt‑out Browser Add‑on or disable analytical cookies through our cookie banner.
• Legal basis: Consent where required, otherwise our legitimate interest in improving the Service.
• Data sharing: We configure Google Analytics to remove the last octet of your IP address before storage, and we do not send any user‑identifiable or child‑specific data to Google.
• Retention: Google Analytics event‑level data is retained for 14 months and then deleted automatically.

See How Google uses information from sites or apps that use our services for further details.

We use the Meta Pixel (provided by Meta Platforms, Inc.) on our public marketing pages to measure and optimize the effectiveness of our advertising on Meta platforms (Facebook and Instagram). The Meta Pixel is a snippet of code that sets cookies and similar identifiers on your device when you visit our marketing pages.

In addition to the browser‑based Meta Pixel, we use Meta's Conversions API to send the same categories of data listed below directly from our servers. This server‑side transmission improves the reliability of our advertising measurement when browser‑based tracking is unavailable (for example, due to ad blockers or browser privacy features). The Conversions API transmits data only when you have consented to marketing cookies, and we apply the same data limitations described below (no names, email addresses, or child data).

What data is collected. When enabled, the Meta Pixel and Conversions API receive:

• Pages visited on our marketing site
• Browser and device type
• IP address
• Referrer URL

Hashed email matching. When you consent to marketing cookies and provide your email address (for example, during account registration), we may share a one-way cryptographic hash (SHA-256) of your email address with Meta to improve the accuracy of our advertising measurement. This process converts your email address into a fixed-length string of characters that cannot be reversed to reveal your actual email address. We never send your actual email address, name, phone number, or any other personal identifier in cleartext to Meta. No child data of any kind -- hashed or otherwise -- is transmitted to Meta.

Purpose. We use this data to:

• Measure how many visitors arrive at our site from Meta ads
• Understand which ads are effective so we can improve our outreach
• Build audiences of site visitors for advertising on Meta platforms

Where it runs. The Meta Pixel is loaded only on public marketing pages. It is never loaded on child‑directed pages, the learning platform, or any authenticated area of the Service. The Conversions API operates under the same restrictions and only processes events originating from public marketing pages where you have consented to marketing cookies.

Consent. Both the Meta Pixel and the Conversions API are only activated after you consent to marketing cookies through our cookie banner. If you decline or later disable marketing cookies, the pixel will not load, the Conversions API will not send data, and no information will be sent to Meta.

Opt‑out. You can opt out at any time by:

• Disabling marketing cookies through our cookie banner (click "Your Privacy Choices" in the footer)
• Adjusting your ad preferences in your Meta ad settings

Legal basis. Consent (opt‑in via our cookie banner).

See Meta's Privacy Policy for further details on how Meta processes data it receives.

We do not sell personal data. When you consent to marketing cookies, limited device and browsing data may be shared with Meta Platforms, Inc. for advertising measurement as described in Section 13; under CCPA/CPRA this may constitute “sharing” for cross‑context behavioral advertising. You may opt out of this sharing at any time by disabling marketing cookies. California consumers have the following rights under the California Consumer Privacy Act (“CCPA”) as amended by the California Privacy Rights Act (“CPRA”):

• Right to Know. Request disclosure of the categories and specific pieces of Personal Information we have collected about you.
• Right to Delete. Request that we delete Personal Information collected from you, subject to certain exemptions.
• Right to Correct. Request correction of inaccurate Personal Information.
• Right to Opt‑out of Sale/Sharing. Direct us to not sell or share Personal Information. We do not sell data. You may opt out of sharing for advertising measurement by disabling marketing cookies through our cookie banner, or by submitting a request to privacy@kaizly.com.
• Right to Non‑Discrimination. You will not receive discriminatory treatment for exercising any of your CCPA/CPRA rights.

How to Exercise Your Rights. Email us at privacy@kaizly.com or submit a request via our Contact Us page. We will verify your identity before fulfilling the request.

Our Service may contain links to third‑party websites or services that we do not own or control. We are not responsible for their content or privacy practices. Please review the privacy policies of any third‑party sites you visit.

If you have any questions or requests regarding this Privacy Policy, contact us at:

• Email: privacy@kaizly.com
• Mail: 539 W. Commerce St #3004, Dallas, TX 75208, United States

Disputes arising from this Policy are governed by the dispute‑resolution terms in our Terms of Service.